Barbecue

• Please leave the BBQ in the state you find it

Gas (Jacquette)

• Switch on the gas at the bottle and use the electronic ignition  switch on the barbecue (there is a spare gas bottle in the garage). To switch on the gas at the bottle twist the small tap on the regulator so the red symbol is facing upward; then press the safety switch on the opposite side of the regulator
• There are Teflon mats in the storage boxes under the stairs
• Switch off the gas at the bottle when you’ve finished (twist small tap on the regulator so green symbol is facing up)
• Please leave the barbecue in the state you find it
• Please replace the cover and the bungee strap
• If the gas runs out the Twiny bottle can be replaced anywhere that sells Primagaz

Charcoal

• There is a portable barbecue in the laundry room
• Empty ashes and leave the barbecue as you found it
• Please return the barbecue to the laundry room when finished

Kamado (Jacquette)

• PLEASE DO NOT USE ANY KIND OF LIGHTERS OR LIGHTER FLUID IN THE KAMADO. Please use kindling to start it, or the electric starter in the log basket
• Close the vents completely when finished barbecuing
• Empty ashes and leave the Kamado as you find it
• Please replace the cover

Bars and Restaurants (in Pommard)

• Wine Bar – Le Saint François, Rue Marey Monge
• Pizzeria Calabria, 10 Place de l’Europe
• Maison Jean-Marc Boillot, 12 Place de l’Europe
• Auprès du Clocher, 1 Rue de Nackenheim
• Le Saint François, 2 Rue Marey

Bicycle Hire

• Pom’Bike, 4 Rte d’Autun, 21630 Pommard

Bose Soundtouch

• Preset 1: FIP
• Preset 2: BBC Radio 2
• Preset 3: BBC Radio 3
• Preset 4: BBC Radio 4
• Preset 5: BBC Radio 5 Live
• Preset 6: BBC Radio 6 Music
• Bluetooth: hold down Bluetooth|Aux button for 2 seconds. You should then be able to pair the speaker in the Bluetooth settings on your device

Breakages

• Things break, but please let us know so we can repair it or replace it. Please use the contact link at the bottom of this page to leave us a message

Calling Jacquette/Philibert

• To call Jacquette/Philibert use the intercom near the front door
• Press ⇨ followed by the OK button

Drinking Water

• The water is safe to drink but even after treatment with a water softener it is still very hard. If you are sensitive to this you may prefer to drink bottled water
• Please use bottled water in the coffee machine and kettle

Departure

• When leaving, switch the heating off using the control panel near the front door
• Return the gate and front door keys to the key box using the five digit key box code
• Latch the gate behind you

Electricity

Power Cut

• Power cuts are unusual in this part of France
• There should be a torch on the shelf near the front door
• It is also possible that the power needs to be reset (unlikely). In the laundry on the ground floor turn right into the cellar.  In the corner of the cellar you will see the main electricity distribution box. If the display says “PUISS DÉPASSÉE” then press the ‘+’ for a few seconds and the power should be restored

Fuses

•  Philibert: If you need to access the fuse box it is behind the door between the sittingroom and the corridor
• Jacquette: If you need to access the fuse box it is in the technical room underneath the external steps

Heating and Cooling

Radiators and Underfloor Heating

• The electric radiators and underfloor heating are all controlled by the control panel near the front door in Jacquette and Philibert. Turn the dial to switch this on/off
• Radiator temperature is controlled at the radiator but on/off is controlled at the central controller. Please leave the radiators in central control mode (the square in the display on each radiator is under the ‘house symbol’)  

Air Conditioning (Jacquette)

• There are heating/cooling air conditioning units in the master bedroom, sitting room and kitchen area. They are controlled with the separate remote controls
• Select on/off switch, mode and temperature 
• PLEASE CLOSE DOORS AND WINDOWS if you are using the A/C

Wood Burning Stove (Jacquette)

• Please do not pile logs into the stove which would risk them falling out when the door is opened. Also make sure the burning logs are not up against the glass door; this can cause the glass to shatter
• Please do not operate with the door open
• Important: only open (to left) the right hand control to light the fire. Turn it closed (to right) once the fire is lit
• Use the left hand control to regulate the rate of burn

Open Fireplace (Philibert)

• Before using the fireplace open the steel baffle using the chain
• Please close the baffle after use

Hot Water

• The hot water should already be on.
• If it has not been switched on for some reason, the switches for the hot water tanks for each house are in the fuse panels. For Jacquette there are two switches and the fuse panel is in the technical room to the left of the steps. For Philibert there is one switch and the fuse panel is in the cellar to the right of the laundry room. The switches are clearly marked ‘Hot Water’. Both switches should be left on ‘1’ or ‘Auto’ (on ‘Auto’ the water is heated between 22:00 and 06:00, on ‘1’ the water is heated continuously until 06:00 when it will revert to ‘Auto’)

Ice / Freezer

• There is an ice dispenser in the fridge (Jacquette)
• There is also a freezer in the laundry room with icecubes

Keys

• Keys for other doors in the house are in the box near the front door

Kitchen Appliances

• NOTE: please do not leave the Le Creuset cookware to drain directly on the white work surface since it will leave a mark that is very difficult to remove
• Hob: switch it on and select the hob you want to control. Then select the desired heat setting (1-19). Switch off after use
• Oven: press on/off switch and rotate large knob to desired temperature, then press large knob to confirm temperature and start heating. Hold down on/off switch to turn the oven off after use
• Microwave (Jacquette): press on/off switch and rotate large knob to desired power, then press large knob to confirm power. Turn large knob to set timer and then press it again to confirm. Hold down on/off switch to turn off after use
• Coffee Maker: please only fill with bottled water
• Kettle: can be filled with tap or bottled water
• Dishwasher: touch the on/off switch then 90° plate setting. Tablets are under the sink and they go in the compartment inside the door. Close the door and the cycle will begin (ends after 90 minutes)

Laundry

• A washing machine and drying facilities are in the laundry (ground floor of Philibert)
• There are laundry capsules in the bottom drawer to the left of the washing machine
• After using the dryer, the water compartment (top left) needs emptying. If this compartment becomes full the dryer won’t work. Also you may get a message on the control panel to clean the filter or the condenser. The instructions for this are in the manual

Lighting

• Lamps in Jacquette sittingroom are remotely controlled. There is a small, white, five button controller near the front door. Each button (single press, double press or long press) controls a different group of lights
• The lighting in the courtyard is controlled by motion detectors. It can also be turned on by holding down the momentary switch by the front door in both houses for 5 seconds. The lights switch off after a minute
• There is a box of replacement bulbs in a cupboard in the laundry

Manuals

• AEG Dryer
• AEG Washing Machine
• AES Gate Intercom
• Bose Soundtouch 10
• Bose Soundtouch 20
• De Dietrich Combi Oven
• De Dietrich Dishwasher
• De Dietrich Induction Hob
• De Diretich Cooker Hood
• De Dietrich Warming Drawer
• De Dietrich Oven
• Delta Dore Master Controller (for radiators and underfloor heating)
• Delta Dore Tydom Application
• Delta Dore Underfloor Heating Controller
• Foscam Webcam (indoor webcam)
• Hitachi Air Conditioning (Jacquette)
• Liebherr Fridge/Freezer (Laundry)
• Naim Muso
• Bosch Purion eBike Controller
• Siemens Fridge (Philibert)
• Samsung Fridge Freezer (Jacquette)
• Sony TV
• Water Softener
• Watering Timer
• Wine Fridge

Post and Packages

• La Poste, 5 Rue de la Mairie, Pommard
• La Poste, 3 Place de al Republique, Meursault
• There is a UPS access point at the Total petrol station, 78 Rue de Pommard, Beaune

Recycling and Emptying Bins

• The bin is in the technical room to the left of the steps to Jacquette
• Plastic bottles and containers, and cans can go in recycling
• The recycling goes in the yellow bin and all other waste in the green bin
• Glass, paper and cardboard should go to the recycling bins at the end of Rue du Pivot (turn right out of the house and it is about 80m on the left)
• The green and yellow bin should be put out on Sunday evening for collection early Monday morning
• The bins are put out to the right of the large doorway to the house immediately opposite the entrance to Philibert and Jacquette

Shops

• Bicycle Hire: Pom’Bike, 4 Rte d’Autun, 21630 Pommard
• Boulangerie: Achimie et Saveurs, 6 Route d’Autun (closed Wednesday)
• Boulangerie: Le 7eme Peche, 11 Place de L’Hotel de ville, Meursault (closed Wednesday)
• Boulangerie: Le Pain Simplement, 8 Rue du 5E Chasseurs, Monthelie (closed Tuesday)
• Boucherie: M. Moron, 3 Rue de Nackenheim. M. Moron also has various groceries
• Chocolate: Sébastien Hénon Appellation Chocolat, 5 Place de l’Europe

Street Markets

• Beaune: Saturday morning
• Chagne: Sunday morning
• Dijon: best on Friday mornings

Supermarkets

• E. Leclerc is the best large supermarket: Zac des Maladieres, Beaune
• Carrefour is the nearest: 9 Avenue du Général de Gaulle, Beaune
• Grand Frais is an excellent supermarket for fresh produce: 78 Avenue de la Sabliere, Beaune (near E.Leclerc)
• Casino, 10 Place de L’Hotel de Ville, 21190 Meursault

Telephone

• There is a telephone landline in Jacquette
• Number +33 (0) 3 80 20 71 95

TV and Naim Muso Sound System (Jacquette)

• Use either the remote control or the large round dial on the top of the sound system
• Select Radio. Keep pressing the radio button for the required preset station
• Preset 1: FIP
• Preset 2: BBC Radio 2
• Preset 3: BBC Radio 3
• Preset 4: BBC Radio 4
• Preset 5: BBC Radio 5 Live

• The TV sound plays through the sound system
• To select the TV sound press ‘Input’ repeatedly until the third segment is selected on the dial (or use the remote control)
• On the TV select the input you want to use ”Mac’, ‘Sky’, ‘Bluray’, ‘AppleTV’
• English programmes are received through the Sky satellite but no premium channels
• To receive premium Sky content use the NowTV application on the AppleTV